Understanding the App Menu
On our local mobile apps, customers can have up to 50 customizable selections to choose from, in their menu. Options like reviews & ratings, push button notifications, friend referral, gift cards, coupons and many many more. Below, we have listed and given a brief explanation of some of the choices that customers can decide to have in their back-office menu.
When fully customized, our apps, can be a fully functional, interactive and user friendly experience for our existing loyal and potential customers. By having an app at our disposal, we can generate extra business, reward our customers and keep communication channels open. With a booking platform on our app for example, it means we are open 24/7.
On the screenshot image to the left, we can see the menu options on a typical app. The back-office allows us to configure a host of different selection options, which enables us to market, promote, reward, notify, contact or whatever task it is that requires our attention.
The advantages of having an app cannot be underestimated in the world that we live in today. It’s all about getting connected, being seen on the app stage and be empowered.
Your users can see a full chronological history of their rewards, including rewards earned, used and transferred in or out of their account This is one of the many loyalty rewards, that customers and shoppers can avail of.
The Redeem tab allows your customers to redeem their rewards through a tab on their mobile devices. The redeemable amounts can be offered against any other products on offer from the merchant
A push notification is a message that pops up on a mobile device. You can send your customers a Push Notification at any time; users don’t have to be in the app or using their devices to receive them. Push Notifications can be text only
You can add images of any products to a gallery tab in the app. Each of these images can be shared by your customers, and you can automatically reward them for doing so. This gives your customers the ability to take your business viral.
Allows users to refer friends from their contact lists to your business, with a preset message notifying their contacts about your app. The system also tracks these referrals and gives you the ability to reward your customers.
You are able to setup all of your different locations, and include all relevant contact information and map directions to each location. With GPS your customers can find you in no time.
The Website Tab allows you to give your customers access to your existing website. You can also place this link in the social media tab.
By activating this tab, you can place all of your existing Social Media accounts, like Facebook, Twitter, Instagram and others in one easy to access place. You are also able to incentivize your customers for visiting and liking your Social Media pages.
This feature allows you to setup a coupon that can only be seen by your customers when they are within a preset distance from your business. You will need the Latitude and Longitude of your location, for reference.
A digital punch card. It replaces the familiar Buy 9 get one for free paper punch/stamp card. It drives new customers into your point of sale through your customer’s social media networks.
Exactly what it sounds like, this enables users to post comments of your business. A user would simply hit the + sign at the top of the screen and enter their Name and email, and post their comments. Once posted you will receive an email notification.
The settings tab contains Information about your business, your terms and conditions, ability for users to change their passwords, and the ability to enable facebook sharing.
The Yellow Pages option lets businesses list customers details as an advertising platform. The owner can charge a fee for the listing privilege or do it for free. Example 50 listings @ €20 = €1000.
In the Points Rewards tab, businesses can offer different loyalty schemes as a way of thanking their regular customers. The points can be put towards a service, meal, coffee, or such. Creates loyalty and fun.